Effective Date: 30/03/2026
This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered by Cemicoex Chemicals.
1. Order Processing
- Orders are processed only after payment confirmation.
- Processing time: 1–3 working days (subject to stock availability).
- Bulk orders may require additional processing time.
2. Dispatch Timeline
- Standard dispatch: 2–5 working days
- Same-day dispatch may be available for ready stock items.
3. Delivery Timeline
- Delivery depends on location and transporter.
- Estimated delivery time:
- Local / Nearby: 1–3 days
- Pan India: 3–7 days
4. Shipping Charges
- Transportation charges are extra unless specified.
- Charges depend on:
- Order quantity
- Location
- Transport mode
5. Mode of Transport
We use third-party logistics partners such as:
- Road transport
- Courier services
- Freight carriers (for bulk orders)
6. Risk & Responsibility ⚠️
- Risk transfers to the buyer once goods are handed over to the transporter.
- Cemicoex Chemicals is not responsible for:
- Transit damage
- Delays by transporters
- Loss in transit (unless insured separately)
7. Delivery Issues
In case of any issue:
- Report within 24 hours of delivery
- Share photos/videos as proof
- Support will be provided as per company policy
8. International Shipping 🌍
- Export orders are shipped as per agreed terms.
- Buyer is responsible for:
- Customs clearance
- Import duties & taxes
- Local compliance
9. Force Majeure
We are not liable for delays caused by:
- Natural disasters
- War / political conditions
- Transport strikes
- Government restrictions
10. Contact Information
GAGAN CHEMICALS INDUSTRY
(Brand: Cemicoex Chemicals)
📞 +91 7599468514
📧 sales.cemicoex@gmail.com
By placing an order, you agree to this Shipping & Delivery Policy.