Effective Date: 30/03/2026
This Return Policy outlines the conditions under which returns may be accepted by Cemicoex Chemicals.
1. No Return Policy ⚠️
- As a standard business practice, no returns are accepted.
- Goods once sold will not be taken back under normal circumstances.
2. Exceptions (Limited Cases Only)
Returns or replacements may be considered only in the following situations:
- Incorrect product delivered
- Damaged goods received (transit damage)
- Major quantity mismatch
📌 Issue must be reported within 24 hours of delivery
📌 Proper proof (photos/videos) is mandatory
3. Return Approval Process
- All return requests are subject to approval
- Decision will be made after verification
- Approved cases may be eligible for:
- Replacement OR
- Credit note (not cash refund)
4. Conditions for Return
If a return is approved:
- Product must be unused and in original packaging
- Seal should not be broken
- Return shipping terms will be decided case-to-case
5. Non-Returnable Cases ❌
Returns will NOT be accepted in the following situations:
- Change of mind
- Improper storage or handling
- Product misuse
- Delay in reporting issue
- Minor variation in color, smell, or consistency (normal in chemicals)
6. Bulk Orders
- Bulk or custom-packed orders are non-returnable once dispatched
7. Risk & Responsibility
- Risk transfers to the buyer after dispatch
- Transit damage claims should be raised with transporter (if applicable)
8. Industrial Use Disclaimer 🧪
All products are intended for industrial use only.
Buyers must follow proper handling and safety guidelines as per MSDS.
9. Contact for Support
GAGAN CHEMICALS INDUSTRY
(Brand: Cemicoex Chemicals)
📞 +91 7599468514
📧 sales.cemicoex@gmail.com
By placing an order, you agree to this Return Policy.